Frequently Asked Questions

What is North Star Thinking?

North Star Thinking is a strategic approach that gives your business a single, crystal-clear point of reference (your “North Star”) that guides all decisions, priorities, and communications. It aligns every stakeholder around a shared vision and purpose.

Why is having a North Star important for founders?

Without a North Star, it’s easy for teams to drift, lose focus, and waste energy. A well-defined North Star provides clarity, inspires commitment, and accelerates growth by ensuring everyone moves in the same direction.

What problems does NorSta* help solve?

We help leaders overcome unclear messaging, misaligned teams, and fragmented strategies. Our process ensures your vision and story are understood internally and resonate externally.

How does NorSta* work with clients?

We offer a structured and light-touch strategic process, conduct deep business analysis, and co-create your vision and purpose statements (North Star narrative). Every engagement is customised to your business needs.

Who are NorSta*’s services for?

We work with founders, CEOs, and leadership teams - especially those at a growth stage or preparing for investment, expansion, or transformation.

How long does the process take?

Typical engagements range from 2–4 weeks, depending on the scope and depth of strategic alignment required.

What deliverables will I receive?

You’ll receive clearly documented Vision & Purpose statements, a strategic positioning framework, and a compelling business narrative that can be used for pitches, websites, and a variety of internal and external alignment purposes.

Do you offer ongoing support after the initial project?

Yes of course, if thats required or requested - we can provide follow-up advisory sessions and can help embed your North Star into team culture, operations, and communications.

Can you work with international clients?

Absolutely. Whilst we are based in London, UK (global hub for creative thinking), we have specifically designed the NorSta* process to be most effective and easy to use for clients anywhere in the world. We regularly work with clients globally via video conferencing and digital collaboration tools.

How do I start working with NorSta*?

You can book an initial discovery call via our contact form (on the contact page). This free session helps us understand your needs and outline next steps.