Frequently Asked Questions

Is NorSta* a branding or copywriting agency?

No. NorSta* does not focus on branding, campaigns, or messaging polish.
Story is the surface. The work is ‘choice’.

This work is about helping founders and leadership teams commit to one version of the truth - and create a narrative that can hold under pressure and scrutiny.

When is the right time to engage NorSta*?

This work is most useful when:

/ decisions are backing up

/ the story keeps shifting under pressure

/ alignment feels fragile

/ confidence hasn’t landed, even when the materials look good

It often appears just before fundraising, during growth strain, or ahead of an exit.

If you’re still exploring possibilities, it’s probably too early.

What problem does NorSta* actually solve?

NorSta* solves the problem that sits underneath many others:
unresolved choice disguised as complexity

When that choice isn’t made:

/ strategy fragments

/ stories become difficult to repeat

/ teams pull in different directions

/ belief erodes quietly

NorSta* helps founders and leadership teams resolve this - and move forward with clarity that holds.

Is this a framework or a methodology?

NorSta* uses a structured, repeatable approach - often referred to as North Star Thinking - but the framework is not the point.

The purpose of the structure is to collapse fragmented thinking into a single point of reference that founders and leadership teams can commit to intellectually, operationally and publicly.

The work adapts to the moment - not the other way around.

What does the output of the work look like?

The output varies by situation, but the goal is consistent: a clear, committed narrative that leadership is genuinely willing to stand behind.

That clarity is then translated into hard-working assets and decision-critical materials, tailored to the moment (such as investor decks, sales presentations, internal vision narratives, strategic story frameworks, or exit materials).

The primary challenge is rarely creating assets. It’s distilling the thinking that makes those assets coherent, credible and repeatable under pressure.

NorSta* does both. The value is not just in the documents themselves, but in the decisions they represent - and the fact they can now be carried consistently across investors, teams and markets.

How long does the work typically take?

NorSta* work is deliberately focused and time-bound.

Most engagements are designed to move quickly (typically two weeks end-to-end) anchored to a specific moment such as fundraising preparation, leadership alignment, strategic reset or exit readiness.

The aim is not an extended engagement, but a fast, decisive intervention that restores momentum, resolves uncertainty, and produces assets that can be used immediately.

This is not dependency-building work. It’s designed to help founders and leadership teams move forward with clarity - and stay moving.

What makes NorSta* different?

NorSta* sits between strategy, creativity and execution - and resolves the gaps between them.

Most advisory work optimises within one discipline. NorSta* focuses on the fractures between them - where clarity is usually lost.

We’re designed to show up when the pressure increases, not when things are calm.

How do conversations usually begin?

They usually begin when:

/ something that used to feel manageable no longer does.

/ when you/the team feel too close to the work to make the difficult choices.

/ when the risk of getting it wrong is just too great.

/ you know you have all the moving parts - but turning them, quickly, into the most powerful story and requisite assets - just isn’t your forte.

If this moment feels familiar, let’s start a conversation.

Can NorSta* work with international clients?

Absolutely. Whilst we are based in London, UK (global hub for creative thinking), we have specifically designed the NorSta* process to be most effective and easy-to-use for clients anywhere in the world. We regularly work with clients globally via video conferencing and digital collaboration tools.